Last updated: March 17, 2026
1. Educational and Informational Purposes Only
The MackCrows website and Track Coach platform, including its AI Food Tracker and AI Coach features, is provided for informational, educational, and entertainment purposes only. It is NOT a medical device, and the data it provides is NOT medical advice.
2. AI Technology and Accuracy Limitations
You acknowledge that this Service utilizes Generative Artificial Intelligence (AI) and Computer Vision technology. These systems operate on estimates and statistical patterns, not definitive facts.
- Visual Limitations: The AI analyzes food based solely on visual surface features. It cannot detect hidden ingredients (e.g., cooking oils, added sugars, butter), internal density, or specific preparation methods.
- Micronutrient Inaccuracy: The AI is specifically unreliable in estimating sodium, cholesterol, and dissolved fats. You agree NOT to rely on the App for monitoring these specific nutrients if you have a medical condition.
- Hallucinations: The AI Coach may produce “hallucinations,” statements that sound factual but are incorrect. You agree to verify all nutritional data against official product packaging or databases.
- User Verification Requirement: The application stages all generated nutritional data for your review. You must manually verify and approve all calories, macronutrients, and serving sizes before saving them. You are entirely responsible for the accuracy of the data committed to your log.
3. No Medical Advice or Doctor-Patient Relationship
MackCrows and its employees are not healthcare providers. Use of this App does not create a doctor-patient relationship. You agree to consult with a physician before making any changes to your diet, medication, or exercise routine. Never disregard professional medical advice or delay in seeking it because of information read on this App.
4. Strict Exclusion: Allergies and Food Safety
WARNING: DO NOT USE THIS APP FOR ALLERGY MANAGEMENT.
The AI technology is incapable of detecting the presence of allergens (including peanuts, tree nuts, gluten, dairy, soy, eggs, and shellfish) or cross-contamination. Reliance on this App for food safety could result in severe injury or death. MackCrows explicitly disclaims all liability for allergic reactions arising from the use of this Service.
5. Weight Loss Disclaimer
Weight loss results vary based on individual biology, genetics, adherence, and other factors. MackCrows does not guarantee any specific weight loss results. Any forward-looking projections generated by the AI are hypothetical mathematical estimates and not guarantees of physiological results.
6. Eating Disorders and Mental Health
This Service is not intended for individuals with a history of eating disorders. If using the App causes anxiety, obsession with food tracking, or negative body image, discontinue use immediately and consult a mental health professional. This App is not a crisis intervention service.
7. Assumption of Risk and Indemnification
By using this Service, you voluntarily assume all risks associated with your dietary and fitness choices. You agree to indemnify, defend, and hold harmless MackCrows, its employees, and its AI technology partners from any claims, damages, or liabilities arising from your reliance on the Service.
8. Third-Party AI Providers
This Service is powered by third-party Large Language Models. These providers prohibit the use of their models for high-risk medical advice. You acknowledge that the AI is a non-medical tool and agree to abide by the Acceptable Use Policies of our technology partners.
9. Age Restriction and Protection of Minors
This Service is strictly limited to users aged 18 years or older. MackCrows prohibits the use of its AI coaching tools by minors due to the risks of encouraging unhealthy dieting behaviors. Accounts found to be used by minors will be terminated immediately.
10. Data Privacy in Chat
You agree NOT to enter sensitive health information (Protected Health Information or PHI), such as medical diagnosis codes, medication lists, or detailed medical history, into the AI Chat interface. The AI Chat is not a HIPAA-compliant medical record system.